Industry Scenarios

用交付过程说明能力边界

下面这些项目都已进入实际使用阶段，按行业场景组织，不涉及具体客户名称。涉及效果的表述均限定在项目实测范围内，具体以实际交付情况为准。

制造Food & AgricultureRetail & WholesaleTourism and Culture政企

说明：以下均为行业场景示意，用于说明交付方式与能力边界，不代表特定客户的实际项目。

Quality Inspection Records and Production Reports: Generate summaries by shift instead of monthly.

Unified quality inspection data ingestion, automated report aggregation, and real-time anomaly alerts.

Manufacturing quality data comes from multiple devices and various record formats, with reports historically relying on manual consolidation. The project first standardizes data ingestion, then automatically generates shift-based reports and pushes abnormal metrics directly to responsible personnel.

数据接入与口径统一结构化报告生成异常规则与人工复核

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Food & Agriculture场景示意

Process Documentation & Channel Training: Embed Standards in the Knowledge Base

No more recipe version confusion. Stores and distributors can self-serve to query.

Food manufacturers often have process standards, inspection protocols, and sales scripts scattered across multiple document versions. This project organizes all materials by version into a centralized repository. Sales representatives and store staff can query information via Q&A, with responses including the source document and effective date.

文档治理与版本控制知识库问答Permission Isolation

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Retail & Wholesale场景示意

Store Inquiry & Order Lookup: Self-service first, then connect to an agent

Auto-responses for common FAQs; context-aware transfers for complex inquiries

Inquiry topics for chain retail stores focus on operating hours, promotion rules, and order status. The project uses knowledge articles to handle recurring inquiries; unresolved issues are routed to the corresponding region according to predefined rules while synchronizing the conversation context.

知识条目管理订单状态查询规则分流

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Travel, Culture & MICE场景示意

Cultural Tourism Mini Program & Content Operations: Keep Traffic Within Your Own Entry Point

预约、活动与导览在小程序内完成，公众号承接内容

A local cultural tourism mini-program handles reservations, event sign-ups, and guided tours. The operations team maintains engagement through regular content updates. This project consolidates previously fragmented reservation processes—previously handled via phone and third parties—into a unified proprietary entry point.

Booking and Redemption ProcessContent OperationsMultilingual display placeholder

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Enterprise & Professional Services场景示意

Legacy File Search: Traceable Official Documents and Project Records

按事项与年度整理，回答必须带原文出处

Government and enterprise organizations manage vast volumes of legacy files, with retrieval heavily reliant on expertise. This project indexes documents by matter and year, enabling precise location of original paragraphs in search results. Sensitive files are isolated by department.

Document GovernanceFull-text searchPermission Isolation

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Contact Shunwo Network

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